Trust and Safety
General Rules
Do not spam
Students come to Udemy to have a safe and engaging learning experience and instructors teach for the love of sharing knowledge. Instructors: Once you’re on the Udemy platform, don’t try to sell other products or spam each other with requests and offers.
Do not exploit the system
- For instructors: Don’t direct Cotton Tree Academy students away from the Cottontree.Academy platform, tamper with what is and is not allowed, or search for loopholes in policies. We want our community of students to grow, as does every other instructor. When you game the system, the whole community loses out on having a common pool of engaged students who want to learn.
- For students: Don’t harass instructors, ask for free coupons, or offer reviews in exchange for things. The community relies on a healthy interaction between students and instructors, as well as honest student feedback to understand which courses are right for them.
Keep it professional
Our instructors actively collaborate and communicate with each other, and students and instructors have healthy and vibrant discussions through the course-taking experience. We ask that, in connection with those relationships, you are respectful, honest, and considerate with students, instructors, and Udemy staff. Be a positive member of the Udemy community. Never ask for personal information, or post unoriginal content as your own.
If you see something that does not feel right, talk to us
If anything you see or experience ever seems like a violation, or you are unsure about a policy, just let us know by emailing policy@cottontree.academy. Someone on our team will review every report, answer your questions, and determine whether there has been a violation of our policies.
Instructor Content and Behaviour Rules
When you sign up to become an instructor on the Cottontree.Academy platform, you agree to abide by the Terms of Use, the Instructor Terms, and Cotton Tree Academy’s Trust & Safety Policies.
In addition to the abiding by the restrictions in these agreements, you agree that you will not:
- bid on paid advertising or media which includes Cotton Tree Academy branded keywords.
- act in a manner contrary to applicable local law.
- use Cotton Tree Academy instructor tools or engage with Cotton Tree Academy students (including through the offering of courses) in connection with a platform that competes substantially with Cotton Tree Academy’s consumer or business offerings.
- use the Cotton Tree Academy services in order to build a competing product
Violations of Cotton Tree Academy policies or agreements may result in restrictions against your account, up to and including a ban from the platform.
Student Content and Behaviour Rules
As a student, you are responsible for all activity on the platform. This includes the content that you post or otherwise create on our platform, such as reviews, questions, posts, messages, and any other content you share.
In addition to any restrictions in the Terms of Use, and Cotton Tree Academy’s Trust & Safety Policies, you agree that you will not:
- post or provide any content or information that is inappropriate, offensive, racist, hateful, sexist, racially or ethnically objectionable, pornographic, false, misleading, incorrect, infringing, defamatory, libelous, invasive of another’s privacy, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner;
- post or provide any content or information that harms minors in any way;
- post or transmit any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
- engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
- impersonate another person, gain unauthorised access to another person’s account, or otherwise deceive or mislead others about the origin of the content or information;
- frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services; or
- abuse Cotton Tree Academy resources, including support services.
Violations of Cotton Tree Academy’s Terms of Use or other policies may result in restrictions against your account, up to and including a ban from the platform.
